About: GIT Academy is facilitating these job placements for one of their IT Fortune clients.

GIT Academy – Open Job Positions

Job Title 1: Endpoint Central Administrator

Job Overview:
As an Endpoint Central Administrator, your main task is to handle and keep up the endpoint management system using ManageEngine Desktop Central. This involves setting up and assisting with desktop management solutions, making sure endpoint devices are secure and efficient, and offering technical support to end-users.
Location: Bengaluru, India (Office)
Experience: 5+ Years of relevant experience; Preferred experience should include working as a Desktop Central Administrator or in a comparable endpoint management role.
CTC: INR 3-8 LPA
No. of Positions: 2
Job Responsibilities:

• • Endpoint Configuration and Development: Set up and install operating systems and software on desktops, laptops, and servers using ManageEngine Desktop Central.

• • Patch Management: Manage the process of keeping systems updated with the latest security patches and updates.

• • Inventory Management: Keep accurate records of hardware and software inventory. Conduct regular audits and ensure compliance with license agreements.

• • Security and Compliance: Implement security measures to safeguard endpoints. Ensure compliance with security standards and best practices.

• • Troubleshooting and Support: Provide technical support to end-users for Desktop Central-related issues. Troubleshoot and resolve problems related to endpoint configurations and deployments.

• • Automation and Scripting: Develop and implement automation scripts for repetitive tasks using scripting languages like PowerShell or VBScript.

• • Reporting and Analysis: Generate and analyze reports to monitor the performance, compliance, and security of endpoint devices.

• • Collaboration with IT Teams: Work with other IT teams to integrate Desktop Central with existing systems and processes.

• • Documentation: Maintain comprehensive documentation of configurations, procedures, and troubleshooting steps.

• • Training and Knowledge Sharing: Provide training to end-users on Desktop Central features and best practices. Stay informed about new releases and features, and share knowledge with the IT team.

Qualifications:
Education: Bachelor’s Degree (Computer Science / Information Technology)
Certification (a plus): ManageEngine Desktop Central

Skills Required:

• • Strong understanding of endpoint management principles and best practices.

• • Proficiency in scripting languages (e.g., PowerShell).

• • Familiarity with ITIL or other relevant IT frameworks.

• • Excellent troubleshooting and problem-solving skills.

How To Apply:

Interested candidates should submit their resume and a cover letter outlining their relevant experience to:

E-mail: ali@gitinfo.com or Call: 91-9972177745

 

Job Title 2: Helpdesk Support Specialist

Job Overview:
We are looking for a dedicated and customer-focused individual to become a part of our team in the role of Helpdesk Support Specialist. As a helpdesk professional, you will be responsible for delivering technical support and aid to end-users, ensuring the swift and efficient resolution of their technology-related concerns. Your duties will include diagnosing and troubleshooting hardware and software issues, keeping precise records of support tickets, and delivering top-notch customer service.
Location: Bengaluru, India (Office)
Experience: 2-3+ Years of relevant experience; Preferred experience should include working as a helpdesk support specialist or in a similar technical support role
CTC: INR 2-4 LPA
No. of Positions: 2
Job Responsibilities:

• • Responsive Helpdesk Communication: Responding promptly to helpdesk inquiries and requests via phone, email, or in-person.

• • Technical Issue Diagnosis: Diagnosing technical issues and delivering appropriate solutions or workarounds to end-users.

• • Software Support: Assisting end-users with software installations, updates, and application configurations.

• • Hardware and Network Troubleshooting: Troubleshooting hardware and network-related problems, collaborating with network administrators for additional support if necessary.

• • Issue Documentation and Escalation: Identifying, documenting, and escalating complex issues to the relevant IT personnel for resolution.

• • Helpdesk Ticket Management: Keeping meticulous track of support requests and maintaining detailed records in the helpdesk ticketing system.

• • Customer Satisfaction Assurance: Ensuring a high level of customer satisfaction by professionally addressing and resolving user concerns.

• • User Training and Guidance: Providing user training and guidance on technology-related topics, including software usage and best practices.

• • Collaborative Efficiency Enhancement: Collaborating with team members to enhance operational efficiency and promote knowledge sharing.

Qualifications:
Education: Bachelor’s Degree (Computer Science / Information Technology)
Certification (a plus): CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST)

Skills Required:

• • Strong knowledge of various operating systems (Windows, macOS, Linux) and common software applications.

• • Familiarity with troubleshooting computer hardware, peripherals, and network connectivity issues.

• • A solid understanding of IT service management principles and best practices

• • Excellent communication skills, both verbal and written, with the ability to explain technical concepts in non-technical terms

• • Exceptional problem-solving and analytical abilities, with a keen attention to detail

• • Strong customer service orientation and a patient, empathetic approach to end-user support.

• • Ability to work independently and prioritize multiple tasks in a fast-paced environment.

How To Apply:

Interested candidates should submit their resume and a cover letter outlining their relevant experience to:

E-mail: ali@gitinfo.com or Call: 91-9972177745

 

Job Title 3: Pre-sales Cybersecurity Specialist

Job Overview:
As a Pre-sales Cybersecurity Specialist, your main job is to help the sales team by giving technical advice on cybersecurity solutions and services. You’ll collaborate with customers, learn about their needs, and suggest effective cybersecurity solutions. Your role is vital in gaining trust with potential clients and showing the value of the organization’s cybersecurity offerings.
Location: Bengaluru, India (Office)
Experience: 5+ Years of extensive experience; Preferred experience should include working in the field of cybersecurity, with a focus on pre-sales, solutions architecture, or technical consulting. CTC: INR 4-10 LPA
No. of Positions: 2
Job Responsibilities:

• • Technical Proficiency: Demonstrate a deep understanding of cybersecurity principles, technologies, and best practices. Stay abreast of the latest trends, vulnerabilities, and emerging threats in the cybersecurity landscape.

• • Pre-sales Collaboration: Work closely with the sales team to identify potential customers, comprehend their business objectives, and create customized cybersecurity solutions to address specific challenges. Assist in delivering compelling presentations, product demonstrations, and proof-of-concepts to showcase the organization’s capabilities.

• • Solution Design and Proposal Development: Analyze customer requirements and craft comprehensive cybersecurity solutions and proposals. Provide technical input, pricing, and scoping for proposals, ensuring alignment with the organization’s capabilities and strategic objectives.

• • Building Customer Relationships: Cultivate and maintain relationships with key customer stakeholders, including IT managers, CISOs, and technical decision-makers. Understand their challenges, address concerns, and position the organization as a trusted cybersecurity partner.

• • Product Knowledge Management: Maintain an in-depth understanding of the organization’s cybersecurity products, services, and solutions. Stay updated on new releases, features, and enhancements. Offer feedback to product management and engineering teams based on customer requirements and market trends.

• • Competitive Analysis: Stay informed about competitors’ offerings, strengths, and weaknesses. Conduct comparative analyses to emphasize the unique value proposition of the organization’s cybersecurity solutions.

• • Collaboration with Internal Teams: Engage with internal teams, including sales, marketing, product management, and engineering, to share customer insights, gather feedback, and contribute to product roadmap discussions. Act as a liaison between customers and internal stakeholders, ensuring effective communication and alignment.

• • Thought Leadership in the Industry: Establish yourself as a subject matter expert in cybersecurity by actively participating in industry events, conferences, and forums. Publish thought leadership content, whitepapers, and articles to enhance visibility and credibility in the cybersecurity community.
    Qualifications:
    Education: Bachelor’s degree in computer science, cybersecurity, or a related field (advanced degree preferred)
    Certification (a plus): CISSP, CISM, CEH, or other cybersecurity certifications
    Skills Required:

• • Strong knowledge of cybersecurity technologies, including network security, endpoint security, cloud security, identity and access management, encryption, and threat intelligence.

• • Understanding of industry frameworks and standards such as ISO 27001, NIST Cybersecurity Framework, and GDPR.

• • Should possess excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.

• • Strong analytical and problem-solving abilities, with a keen attention to detail.

• • Proven track record of successfully designing and proposing cybersecurity solutions for enterprise customers.

How To Apply:

Interested candidates should submit their resume and a cover letter outlining their relevant experience to:

E-mail: ali@gitinfo.com or Call: 91-9972177745

 

Job Title 4: Service Manager

Job Overview:
The Service Manager is responsible for managing the delivery of high-quality services to clients, ensuring customer satisfaction, and managing a team of service professionals. This role includes coordinating service operations, implementing best practices, and driving continuous improvement to meet organizational goals. Location: Bengaluru, India (Office)
Experience: 8+ Years of extensive experience; Preferred experience in the field of service management or related role. CTC: INR 5-10 LPA
No. of Position: 1
Job Responsibilities:

• • Service Delivery: Manage the end-to-end delivery of services, ensuring timely and efficient execution. Keep an eye on service levels and implement strategies to enhance customer satisfaction.

• • Team Management: Lead and manage a team of service professionals, providing guidance, coaching, and performance feedback. Encourage a collaborative and positive team culture.

• • Client Relationship Management: Develop and maintain strong relationships with clients, understanding their needs and expectations. Serve as a point of contact for escalated issues and ensure swift resolution.

• • Service improvement: Identify opportunities for process improvement and efficiency gains in service delivery. Implement best practices to enhance overall service quality.

• • Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure the effectiveness of service delivery. Analyse data to identify trends and areas for improvement.

• • Budget Management: Collaborate with the finance department to manage the service budget effectively. Ensure cost-effectiveness and optimize resource allocation.

• • Documentation and Reporting: Maintain accurate records of service activities and client interactions. Formulate regular reports for management review.

• • Training and Development: Devise training programs for service personnel to enhance skills and knowledge. Stay informed about industry trends and advancements.

• • Compliance: Ensure that services comply with industry regulations and standards. Stay updated on relevant legal and regulatory requirements.

Qualifications:
Education: Bachelor’s degree in Business Administration, Management, or a related field
Certification (a plus): Service Management (e.g., ITIL)

Skills Required:

• • Strong leadership and team management skills.

• • Excellent communication and interpersonal abilities.

• • Analytical mindset with a focus on a continuous improvement approach.

• • Understanding of relevant industry standards and regulations.

• • Familiarity with service management software and tools.

• • Possesses Project management skills and has a customer-centric mindset.

How To Apply:

Interested candidates should submit their resume and a cover letter outlining their relevant experience to:

E-mail: ali@gitinfo.com or Call: 91-9972177745

 

Job Title 5: Vulnerability Manager

Job Overview:
As a Vulnerability Manager, your job is to find, evaluate, and handle weaknesses in the organization’s IT systems. You’ll create and put into action plans to manage these vulnerabilities, assess risks, and work with IT teams to fix and reduce these weaknesses effectively. Location: Bengaluru, India (Office)
Experience: 5+ Years of extensive experience; Preferred experience in vulnerability management or related role. CTC: INR 5-10 LPA
No. of Positions: 2 Job Responsibilities:

• • Vulnerability Assessment: Conduct regular vulnerability assessments using industry-standard tools and methodologies. Identify and prioritize vulnerabilities based on severity, exploitability, and potential impact.

• • Risk Analysis: Execute risk analysis to evaluate the potential impact of vulnerabilities on the organization’s systems and data. Collaborate with IT teams to assess and quantify risk levels.

• • Vulnerability Remediation: Collaborate with system owners and IT administrators to develop and implement effective remediation plans. Monitor and track the progress of remediation efforts

• • Patch Management: Work closely with the IT team to ensure timely application of security patches. Develop and maintain a comprehensive patch management strategy.

• • Security Compliance: Ensure that systems and applications comply with security policies, industry regulations, and best practices. Conduct audits to verify compliance with security standards.

• • Security Awareness: Provide training and awareness programs to educate staff on security best practices and the importance of vulnerability management.

• • Incident Response: Contribute to the development and enhancement of incident response plans related to vulnerabilities. Participate in incident response activities as needed.

• • Reporting and Documentation: Create and present regular reports on vulnerability assessment findings, remediation progress, and risk status. Maintain accurate documentation of vulnerabilities, assessments, and remediation efforts.

• • Collaboration: Collaborate with IT teams, system owners, and third-party vendors to address vulnerabilities in a timely manner. Communicate effectively with stakeholders about the status of vulnerabilities and remediation efforts.

Qualifications:
Education: Bachelor’s degree in Cybersecurity, Information Technology, or a related field
Certification (a plus): Cybersecurity (e.g., CISSP, CISM, CompTIA Security+)

Skills Required:

• • Familiarity with vulnerability assessment tools and methodologies.

• • Experience with penetration testing and ethical hacking.

• • Knowledge of security frameworks and standards (e.g., ISO 27001, NIST).

How To Apply:

Interested candidates should submit their resume and a cover letter outlining their relevant experience to:

E-mail: ali@gitinfo.com or Call: 91-9972177745

 

Job Title 6: CCNA Network administrator

Job Overview:

Network administrators are responsible for keeping the computer network running. It is sometimes an entry-level role, but often requires a bachelor’s degree, CCNA, or equivalent experience. Responsibilities may include installing hardware, troubleshooting connectivity issues, repairing devices, installing malware programs, and handling lower-level security issues.

How To Apply:

Interested candidates should submit their resume and a cover letter outlining their relevant experience to:

E-mail: ali@gitinfo.com or Call: 91-9972177745

 

Job Title 7: CCNA Network Engineer

Job Overview:

A step up from network administrators are network engineers. This role is often responsible for designing, building, and maintaining an organization’s computer network. They may deal with hardware and software, handle lower-level security concerns, and help repair or update devices.

How To Apply:

Interested candidates should submit their resume and a cover letter outlining their relevant experience to:

E-mail: ali@gitinfo.com or Call: 91-9972177745

 

Job Title 8: CCNA Systems Administrator

Job Overview:

Also called sysadmins, systems administrators are responsible for ensuring an organization’s computer system runs well and meets the needs of everyone in the organization. Responsibilities often include troubleshooting issues, maintaining computer servers, and ensuring networks run fast and efficiently

How To Apply:

Interested candidates should submit their resume and a cover letter outlining their relevant experience to:

E-mail: ali@gitinfo.com or Call: 91-9972177745